Return & Refund Policy
Check contents immediately upon arrival. All claims must be made within 24 hours.
If any Product you purchase is damaged, destroyed, faulty or incorrect when delivered to you please contact us directly within 24 hours of receiving an order.
We may offer a refund as appropriate, in accordance with your legal rights.
All claims for damages which occurred in transit must be made with the carrier and noted while signing freight bills.
GoTwiddle LLC is not responsible for any damages or destroyed shipments made by the carrier.
GoTwiddle LLC is not responsible for any damages or destroyed shipments made by the third party warehouses (including Amazon's FBA centers) and forwarders.
No goods are to be returned without our consent.
To be eligible for a return, products must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require an invoice issued by GoTwiddle LLC.
We do not generally do refunds. However, if any product(s) are damaged or are faulty, we may issue a refund at our discretion.
Please check your selling eligibility prior placing an order.
Per refund request we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of business days, or, we will credit your next order(s) with GoTwiddle LLC.
The paid amount will be refunded only if the order declined or cancelled by GoTwiddle LLC or Goods and/or Services are returned according to the Return Policy at our discretion.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
You have up to 7 days to return the ordered products at your own cost.